New Summer Collection



Return Policy

If you are unsatisfied with your purchase, we have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kidsplayandcreateswim@gmail.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kidsplayandcreateswim@gmail.com.

Damages and issues
We work hard to please our customers, let us know if something went wrong with our product. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, due to sanitation issues, we cannot accept worn swimwear. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Again, if you have any questions please contact us at 631-606-3198 or at kidsplayandcreateswim@gmail.com